Consulting
COFFEE CONSULTING
& PROFESSIONAL SERVICES
At Pacific Coffee Research, we provide tailored consulting services to support every stage of your coffee journey — from farm to cup. Our team offers expertise in quality control, contract roasting, sourcing strategies, and education to help you elevate your coffee operations. Whether you’re a producer, roaster, retailer, or entrepreneur, we’re here to help you achieve your goals with confidence and clarity.
wholesale coffee
At Pacific Coffee Research, our wholesale coffee program is built on partnership, not just product. We offer a curated selection of socially and environmentally ethical, delicious coffees alongside a comprehensive support system that includes barista training, equipment sales & tech support, customer service coaching, and access to our full range of education and consulting services, all at partner rates. Our hands-on, holistic approach ensures quality and consistency from seed to cup, empowering your team to serve exceptional coffee with confidence.
More than just a supplier, we’re your collaborators in crafting meaningful coffee experiences every step of the way.
Q-Grader Cupping
Producers receive a cupping and technical report in a CQI-certified lab using the SCA Cupping Methodology.
Please provide: 250-gram sample of green coffee
Please ensure coffees are in a sealed ziplock or plastic bag. Spray the outside of the bag with 70% isopropyl alcohol.
Weekly Q Grader Cupping services are conducted on Fridays. Each sample will receive a cupping report and average score from our panel of Licensed Q Arabica Graders and cuppers. A follow-up meeting via telephone or Zoom is optional.
Roasted Coffee Analysis
Producers and roasters receive recommended brewing recipes with a report through our brewing analysis of your sample of roasted coffee.
Please provide: 200-gram sample of roasted coffee
Roasted coffee analysis is conducted on Thursdays and/or Fridays. Each sample will receive a brewing report with flavor notes as well as pour over and full immersion brewing recipe recommendations.
green Coffee Grading
Producers receive a detailed report on green coffee grading with defect count and identification.
Please provide: 350-gram sample of green coffee
Green coffee analysis can be conducted daily but a 72-hour turnaround time should be expected.
Each sample will receive a green grading report with a detailed outline of identified defects, their definitions, and suggestions for improvement. A follow up meeting via telephone or Zoom is optional.
Contract Roasting
PCR will develop a proprietary roast profile for a single coffee to provide roasting services in our facility.
Please provide: 2-pound sample of green coffee
Included in this service:
- One cupping roast in our North sample roaster
- Full cupping report
- Development of two roast profiles (i.e. medium roast and dark roast)
- Roast report from our profile software
$220 covers two roast profiles, each additional profile will be charged at rate of $80 (i.e. development of light, medium, and medium-dark profiles for a washed-process Typica is $300)
barista Basics Training
Barista Basics is a hands-on training designed to build confidence and consistency behind the bar. Led by our team of expert trainers — including SCA Authorized Trainers, Q Graders, and seasoned competitors — this course covers espresso fundamentals, milk science, grinder calibration, and daily equipment care. Whether you’re new to coffee or building a team, this session lays the groundwork for quality service and great-tasting coffee. Offered at our Kailua-Kona lab or on-site at your café, with custom training available through our consulting services.
For individual bookings, check out our Coffee Education Calendar for upcoming Barista Training sessions at PCR..
custom consulting
Looking for something more specific? Schedule a free 30-minute appointment with our team to discuss customized education, training, or consulting for your roasting, brewing, or post-harvest needs.
LAB SERVICES & RENTAL
Our certified cupping lab and classroom space are available for rental whether you’re hosting a coffee workshop, team training, or creative event outside the industry. With 900 square feet of flexible space, we can accommodate up to 10 seated or 25 standing guests. Available amenities include tables, chairs, coffee brewing equipment, a smart TV, kitchenette, bathroom, and an air-conditioned office/cupping lab. From SCA and CQI-certified cuppings to community art sessions, our space is designed to support education, collaboration, and community-building. Bring your vision to life in a space built for learning and connection.
book your service & drop-off
Top of Makalei Estates
72-1189 Makalei Dr
Kailua-Kona, HI 96740
Pacific Coffee Research
PO BOX 1969
Kealakekua, HI 96750
